At **Arjana Fashion**, we take great pride in delivering quality products with careful attention to detail. Please read our Return & Exchange Policy carefully before placing your order.
#### **Important Notes:**
1. **No Return on Dislike Basis**
We do not accept returns if the product is not liked by the customer. Preferences vary from person to person, and we encourage customers to read product details thoroughly before ordering.
2. **No Return for Slight Color Variations**
Slight differences in color may occur due to lighting, photography, and screen resolution. These are not considered defects and are not eligible for return or exchange.
3. **No Refunds – Exchange Only**
We do not offer refunds under any circumstances. However, we do allow exchanges under certain conditions (see below).
#### **Exchange Policy:**
Exchanges are only allowed in the following cases:
* **You received the wrong item**
* **You received a defective or damaged product**
To be eligible for an exchange:
* You must notify us within **48 hours of receiving the product**
* The item must be unused, in original condition, with tags and packaging intact
**Please Note:**
Exchange requests beyond **7 days** of delivery will not be entertained.
#### **Exchange Process:**
1. Email us at **[arjanafashion@gmail.com](mailto:arjanafashion@gmail.com)** or call **+91-7980379157** with your order ID, product images, and reason for exchange.
2. Our team will verify and approve your request if it meets our exchange policy.
3. You will be required to courier the item back to us at your own expense.
4. Once we receive and inspect the returned item, we will dispatch the replacement.
#### **Contact Us:**
📧 Email: **[arjanafashion@gmail.com](mailto:arjanafashion@gmail.com)**
📞 Phone/WhatsApp: **+91-7980379157**
We appreciate your understanding and cooperation.
